How Does the Dial-by-Name Directory Work?
Callers can opt to listen to the list of direct lines by simply pressing “#”
Callers are asked to type the first 3 letters of their extension
This allows callers to bypass the standard auto attendant if they know who they’re looking for
Having an Office Name Directory Makes It Easy for Callers to Connect
- Easy Setup
The Gecomp Dial-by-Name Directory is automatically setup for you when you create extensions. This touch gives your company the convenience of allowing your callers to connect with their desired party without having to know the extension of the person they need to reach.
- Enter Name or Listen for Options
With the phone name directory, callers can type the first few letters of the first or last name of the person or department they are trying to reach. If callers want to hear the full list of options, the directory will read them all available choices. This sophisticated functionality makes your company look more established and allows callers a faster, more convenient way to connect.
- Save Your Callers Time
Callers don’t need to know your extension to get in touch with you. Callers can simply use the name directory for your company to reach a specific person or department. Then the directory will confirm the details and automatically connect them, saving your caller valuable time.